Contact Customer Support
Phone: (310) 555-0167
Hours: Monday - Thursday, 10:00 a.m. - 3:00 p.m. Pacific Time
E-mail: support@leijacusa.com
Mail:
Leijac Digital Entertainment America, Inc.
Attn: Customer Support
1820 Aviation Park Drive, Suite 210
El Segundo, CA 90245 |
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STUCK? GAME HINTS & TIPS
1-900-555-0119
$0.95 per minute. Callers under 18 must have a parent's permission to call. Touch-tone phone required. Hints available for Jet Phoenix, Midnight Rumble and Quartz Dungeon. |
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TECHNICAL NOTICE - 08.29.05
Some visitors have reported that screenshots, wallpapers, buddy icons and trailers on this site do not display, or appear as a red "X". Our Web team has traced the problem to a rendering conflict between Macromedia® Flash® Player and certain versions of Microsoft® Internet Explorer, which may cause site images not to render properly.
If you are affected, please try the following:
1. Download and install the latest Macromedia Flash Player.
2. In Internet Explorer, choose Tools > Internet Options > Delete Files... to clear your Temporary Internet Files, then press Refresh (F5).
3. Make sure "Show pictures" is checked under Tools > Internet Options > Advanced > Multimedia.
4. If you use a pop-up blocker or Internet security software, add this site to your list of trusted sites.
This site is best viewed at 1024 x 768 with Microsoft Internet Explorer 5.5 or higher. We apologize for the inconvenience and expect to have the issue resolved shortly. Customer Support cannot assist with Web site display problems by telephone; please write to webmaster@leijacusa.com. |
Frequently Asked Questions
Q: My game won't load. What should I do?
A: Check the disc for fingerprints, dust or scratches. Wipe the disc gently with a soft, dry cloth in straight lines from the center to the edge. Never use solvents or abrasive cleaners. If the game still does not load, try it in another system if one is available, then contact Customer Support.
Q: Jet Phoenix (PlayStation®2): I can't load my saved data after unlocking all fighters.
A: This can occur if the save was created while a second Memory Card (8MB) (for PlayStation®2) was inserted in MEMORY CARD slot 2. Remove the card from slot 2, load your data from slot 1 and save again.
Q: Quartz Dungeon: Can I play with 3 or 4 players without a Multitap?
A: No. Three- and four-player games require the Multitap (for PlayStation®2), sold separately. Connect the Multitap to controller port 1.
Q: Midnight Rumble: Is there a way to turn off the blood?
A: Yes. From the Title Screen choose OPTIONS > GAME SETTINGS and set BLOOD to OFF.
Q: Vulcan Force Advance: My high scores were erased.
A: High scores are saved with a battery inside the Game Pak. Choosing INIT DATA from the Options menu erases all saved data. If scores are lost without using INIT DATA, please contact Customer Support.
Q: Do you sell games directly, or replacement manuals and cases?
A: We're sorry, Leijac of America does not sell games or replacement parts directly to consumers. Please check with your local retailer.
Q: Will (game name) from Japan be released in North America?
A: We can't comment on unannounced products. Keep an eye on the News section!
90-Day Limited Warranty
Leijac Digital Entertainment America, Inc. warrants to the original purchaser of this Leijac software product that the medium on which this computer program is recorded is free from defects in materials and workmanship for a period of ninety (90) days from the date of purchase. This Leijac software program is sold "as is," without express or implied warranty of any kind, and Leijac is not liable for any losses or damages of any kind resulting from use of this program. Leijac agrees for a period of ninety (90) days to either repair or replace, at its option, free of charge, any Leijac software product, postage paid, with proof of date of purchase, at its Customer Support address above. This warranty is not applicable to normal wear and tear. This warranty shall not be applicable and shall be void if the defect in the Leijac software product has arisen through abuse, unreasonable use, mistreatment or neglect. |
